Find Help

If you need help finding local energy assistance resources, call the National Energy Assistance Referral hotline toll-free at 1-866-674-6327 or email (TTY 1-866-367-6228)

The NEAR hotline is maintained by the LIHEAP Clearinghouse, a program of the US Department of Health and Human Services, Administration for Children and Families. It is not affiliated with the Campaign for Home Energy Assistance.



LIHEAP: Fighting Poverty in Arizona

LIHEAP FY 2014 Funding
$23,641,470 (includes tribal awards)

LIHEAP Income Eligibility Level
60% State Median Level



LIHEAP FY 2013 Benefit
Heating and Cooling: $75 min, $640 max

LIHEAP Households Served
Heating and cooling: 28,781
(Estimate for FY 2013)



LIHEAP Program Dates
Heating and Cooling: Year-round
Crisis: Year-round




Arizona Utilities with Low-Income Rate Assistance

Arizona Public Service
Energy Support (E3) and Medical Care Equipment (E4) Programs: Offers a discount up to 65 percent off the cost of electricity for customers who meet certain income guidelines. The income guidelines are based on 150% of the federal poverty guidelines and change every July 1st. The discount varies depending on how much electricity is used each month. Application forms are available online or can be picked up at all APS business offices. More info here.


Unisource Energy Services
Low Income and Medical: Customers whose income does not exceed 150% of the federal poverty level may be eligible for a discount on their electric and natural gas bills. Customers pay a discounted customer charge of $3.50 per month which is $4.50 less than the standard residential charge. They also receive discounts on their UES electric service. The total discount is applied to the entire bill. The amount of the monthly discount is calculated based on monthly usage, with larger percentage discounts available to customers who use less energy. An application is available on the website.

Medical Life Support Program: Similar discounts are available at higher usage levels for qualified low-income customers who require the use of life support equipment in their homes. The total discount is applied to the entire bill. The amount is calculated based on monthly usage, with larger percentage discounts available to customers who use less energy. To be eligible for the CARES Low Income Life-Support Program, an electric service customer must submit to UES annual verification by the physician to remain eligible for the program beyond one year. You can find the physician’s form on the second page of the application that is available on the website.


Salt River Project
Economy Price Plan: Customers with limited incomes can receive $17 off SRP charges each month through the Economy Price Plan. To receive an application or for more information, call SRP at 602-236-8888 in Phoenix, or from outside the 602, 623 or 480 area codes, call toll-free number at 800-258-4777. More info here.

Medical Life Support Discount: Qualifying medical patients or their family member can receive an $17 monthly discount on their SRP bill while using life-sustaining equipment. Call 602-236-8888 or 1-800-258-4777 if outside Maricopa County. More info here.


Southwest Gas
Low-Income Ratepayer Assistance (LIRA): For customers whose household income does not exceed 150% of the federal poverty level, a 20% rate discount is applicable to the first 150 therms per month during the winter season (November through April.) Call (877) 860-6020 or get more info here.


Tucson Electric Power Company
Low-Income Discount: Customers whose household income is at or below 150% of the federal poverty level, may qualify for an $8 discount off their bill each month. Call 520-623-7711 or visit the website for more information.

Lifeline/Medical Life Support Discount: A discount is available to households that meet the financial eligibility guidelines for the Residential Lifeline Program and where certain medical situations exist. The discount is based on monthly use: 0 – 1,000 kWhs, 35%; 1001 – 2000 kWhs, 30%; over 2000 kWhs, 10%. Call 520-623-7711 or visit the website for more information.


Navajo Tribal Utility Authority
Senior Citizen Discount and Life Support Discounts: NTUA offers a 7% discount to customers who are 60 years or older and have an annual household income of $ 16,000 or less. A 7% discount is available to customers who require utility services to be maintained for a life-threatening health condition that is certified by a licensed physician. Visit the NTUA website for more info.

Arizona Utilities with Low-Income Energy Efficiency Resources

Tucson Electric Power
Since 1982 the Tucson Urban League and Pima County have been assisting low-income residents in reducing energy use and lowering their utility bills by implementing year-round weatherization measures – at no cost to eligible customers. TEP conducts energy audits and provides funding for weatherization measures. In Pima County, contact Jesus Duran, 520-243-6787 x 2600; for Tucson Urban League, contact Juan Godinez, 520-791-9522. Visit the TEP website for more info.


Salt River Project
SRP provides up to $6,000 per eligible household for energy-efficiency home improvements on top of federal funding. Improvements could include:

  • InsulationWindow shading
  • Low-flow showerheads
  • Faucet aerators
  • Air conditioner duct seals
  • Space heating and cooling system equipment maintenance and tune-up
  • Evaporative cooler tune-ups or motor upgrades
  • ENERGY STAR-labeled compact fluorescent light (CFL) bulbs

For more details on this program or to see how you can qualify to participate, contact the Community Action Association in your area:

  • City of Phoenix: (602) 262-6666
  • Mesa Community Action Network: (480) 833-9200
  • Maricopa County – outside Phoenix/Mesa: (602) 506-5911
  • Pinal County: (520) 466-1112


Southwest Gas
Low-Income Energy Conservation Program: Energy-saving measures are available to income-qualified customers, at no cost. Examples of energy-saving measures are caulking, insulation, weather-stripping, ductwork repairs and windows. Visit the website for contacts.


UniSource Energy Services
Low-Income Weatherization Program: This program complements the federal weatherization assistance program to provide energy efficiency measures and improvements to more UES customers. UES partners with Community Action and other agencies located within the UES service territories who are responsible for outreach, arranging of the installation/work, and submittal of invoices to UES. Contact your local agency for more information and enrollment.


State utility resource information provided by the LIHEAP Clearinghouse, a service of the U.S. Department of Heath and Human Services, Administration for Children and Families.


State LIHEAP Contacts

Public Inquiries: 1-800-582-5706

LIHEAP Administering Agency Contacts

Weatherization Assistance Program
Local Administering Agency Contacts

Arizona Delegation

District 1 – Ann Kirkpatrick [D]

District 2 – Ron Barber [D]

District 3 – Raúl Grijalva [D]

District 4 – Paul Gosar [R]

District 5 – Matt Salmon [R]

District 6 – David Schweikert [R]

District 7 – Ed Pastor [D]

District 8 – Trent Franks [R]

District 9 – Kyrsten Sinema [D]

John McCain [R]

Jeff Flake [R]

Arizona State Plan

2014 detailed State Plan

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