Find Help
1-866-674-6327

If you need help finding local energy assistance resources, call the National Energy Assistance Referral hotline toll-free at 1-866-674-6327 or email energyassistance@ncat.org (TTY 1-866-367-6228)



The NEAR hotline is maintained by the LIHEAP Clearinghouse, a program of the US Department of Health and Human Services, Administration for Children and Families. It is not affiliated with the Campaign for Home Energy Assistance.

 

Connecticut

LIHEAP: Fighting Poverty in Connecticut

LIHEAP FY 2014 Funding
$77,412,553

LIHEAP Income Eligibility Level
150% Federal Poverty Level

 

LIHEAP FY 2013 Benefit
Heating: $350 minimum, $575 maximum

LIHEAP Households Served
Heating: 100,709
(Estimate for FY 2013)

LIHEAP Program Dates
Heating and Crisis: November 15 – May 1
(early intake August 1)
Crisis: November 15 – May 15

 

State LIHEAP Resources

Contingency Heating Assistance Program (CHAP)
CHAP is for households with higher incomes, 60 percent of State Median Income, than would qualify for the Connecticut Energy Assistance Program. Call 2-1-1 Infoline for further information or your local community action agency.

 

Connecticut Utilities with Low-Income Rate Assistance

A systems benefits charge (SBC) imposed on customers of the state’s two investor-owned utilities — Connecticut Light & Power and United Illuminating — pays for some low-income programs. SBC-funded arrearage, uncollectibles, and hardship programs for both utilities amounted to about $7.2 million in 2004.

 

All gas public service companies are required by statute to operate an arrearage forgiveness program for gas heating customers. Arrearages are forgiven if customer makes regular payments. Eligibility criteria include: arrears of $100 or more that are 60+ days overdue, income of less than 200% FPG, and have had at least $25 paid toward bill by LIHEAP (or other assistance program). Electric utilities have voluntary arrearage forgiveness as part of budget programs.

 

Connecticut Light & Power
NUSTART
: Customers can reduce or eliminate their past-due balance if they pay an agreed-upon budgeted amount on time, each month. Eligibility: arrears of $100 or more that are 60+ days overdue, income of less than 200% FPG, and have had at least $25 paid toward bill by LIHEAP (or other assistance program). Call 1-800-286-5844.
Matching Payment Plan: Customers who maintain eligibility under the Matching Payment Program will see an additional reduction in their past-due amount for every dollar paid to CL&P. For more information, call 1-800-286-2828 or 860-947-2828 in the Hartford and Meriden calling areas.
Winter Protection Program: Protects hardship customers from electric service shut-offs or natural gas shut-offs for nonpayment from Nov. 1 to May 1. To qualify, a customer’s total household income will be considered. Additional criteria that may also qualify a customer for Winter Protection can include aid to the blind, elderly and disabled, temporary family assistance, food stamps, Medicaid, general assistance, Supplemental Security Income (SSI), or a serious or life-threatening illness in the household. Customers still receive their bills and should try to pay what they can each month to avoid a larger balance due when the protection period ends. Customers must sign up annually for this program — there is no automatic renewal. Call 1- 800-286-2828 or 860-947-2828 in Hartford and Meriden.

 

Connecticut Natural Gas
Matching Payment PlanIn order to qualify for the program, the customer needs to be of a hardship status, and MUST:
1. Contact CNG to qualify for hardship status.
2. Apply for and receive energy assistance.
3. Pay monthly payment arrangement determined by CNG.
The above is phase 1 of the program that operates between November 1 and May 1. If the applicant successfully completes phase 1, they are eligible to participate in phase 2, May 2 – October 31. In early November, CNG will match your dollars paid. Please be aware that matching payments can only be used to reduce your bill as low as $0. Info Line at 211 or call 860-727-3034.

 

Southern Connecticut Company
Matching Payment Plan: The matching grant program helps low-income customers by matching half of any bill paid by you or on your behalf through an energy assistance plan. Customers must receive energy assistance in order to be eligible. Info Line at 211 or call 203-334-8866 Bridgeport area and 203-786-6222 New Haven area.

 

United Illuminating
MaPP: A payment arrangement plan helps qualified hardship customers pay past due electric bills. Under MaPP, if payments are current, a past due balance can be “forgiven” over time.
Forgiveness Program: Residential customers covered by the Winter Protection Program and who heat by electricity may qualify. UI will work with the customer to develop a monthly budget agreement. If the customer keeps that agreement, UI will match the customer’s payments.

 

Yankee Gas
Matching Payment Program: For customers who make and keep a payment arrangement and receive LIHEAP, Yankee Gas will deduct from their bill an amount equal to the money they have paid and the amount received from LIHEAP, up to zero balance. Call 1-800-438-2278 or visit the website.
Winter Protection Program: Protects hardship customers from electric service shut-offs or natural gas shut-offs for nonpayment from Nov. 1 to May 1. To qualify, a customer’s total household income will be considered. Additional criteria that may also qualify a customer for Winter Protection can include aid to the blind, elderly and disabled, temporary family assistance, food stamps, Medicaid, general assistance, Supplemental Security Income (SSI), or a serious or life-threatening illness in the household. Customers still receive their bills and should try to pay what they can each month to avoid a larger balance due when the protection period ends. Customers must sign up annually for this program — there is no automatic renewal. Call 1- 800-438-2278.

 

Connecticut Utilities with Low-Income Energy Efficiency Resources

Connecticut Light & Power
Home Energy Solutions – Income Eligible: In addition to weatherization services, eligible household may qualify for insulation and energy-efficient appliances. Income eligibility is set at 60% of the state median income. To sign up, please complete the application (PDF) and send by mail to the address below or complete the application online. Call 1-877-947-3873 if you need assistance. Tenants/renters must have their landlord complete the Owner’s Permission Statement which is included with the application. Landlords are required to grant permission for tenants in their buildings. Mail completed forms to:
Home Energy Solutions – Income-Eligible
Northeast Utilities System
P.O. Box 270
Hartford, CT 06101-9902

 

Connecticut Natural Gas
Home Energy Solutions – Income Eligible: Based on income-eligibility, this program offer renters or homeowners the opportunity to reduce their energy bills by making their homes more energy efficient. For more information or to sign up for the program, call the WISE USE line at 1-877-947-3873.

 

United Illuminating
UI HELPSFor customers on a limited income, UI Helps program can provide energy-saving products for your home, free of charge. These include water heater blankets, low-flow shower heads and energy-efficient lights. Customers with electrically heated homes may qualify for additional services. Call 1-877-947-3873.

 

Yankee Gas
(HES-IE) Income-Eligible – formerly known as WRAP: Based on income eligibility, offers renters or homeowners the opportunity to reduce their energy bills by making their homes more energy efficient. Call 1-877-947-3873.

 

State utility resource information provided by the LIHEAP Clearinghouse, a service of the U.S. Department of Heath and Human Services, Administration for Children and Families.

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State LIHEAP Contacts

Public Inquiries: 1-800-842-1132
Website

LIHEAP Administering Agency Contacts
Website

Weatherization Assistance Program
Local Administering Agency Contacts
Website

Connecticut Delegation

House:
District 1 – John Larson [D]

District 2 – Joe Courtney [D]

District 3 – Rosa DeLauro [D]

District 4 – James Himes [D]

District 5 – Elizabeth Esty [D]

Senate:
Richard Blumenthal [D]

Christopher Murphy [D]

Connecticut State Plan

2014 abbreviated State Plan

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