Find Help

If you need help finding local energy assistance resources, call the National Energy Assistance Referral hotline toll-free at 1-866-674-6327 or email (TTY 1-866-367-6228)

The NEAR hotline is maintained by the LIHEAP Clearinghouse, a program of the US Department of Health and Human Services, Administration for Children and Families. It is not affiliated with the Campaign for Home Energy Assistance.



LIHEAP: Fighting Poverty in Maine

LIHEAP FY 2014 Funding
(includes tribal awards)

LIHEAP Income Eligibility Level
60% State Median Income


LIHEAP FY 2013 Benefit
Heating: $144 minimum, $556 average, $1,656 maximum

LIHEAP Households Served
Heating: 44,556
(Estimate for FY 2013)


LIHEAP Program Dates
Heating: October 1 – April 30
Crisis: November 1 -March 31


State LIHEAP Resources

The General Assistance Program is provided in each town to help people in emergencies, including energy emergencies. Contact the Bureau of Family Independence, Department of Human Services at 1-800-442-6003 or 207-287-2826.


Rural Housing Repair Loans and Grants
This program gives loans and grants to very low-income homeowners to repair, improve, modernize,
or to remove health and safety hazards in their rural homes. Loans are for up to 20 years at 1% interest. Grants (free) may be for people who are 62 years of age or disabled. Loan/grant combinations may be arranged for applicants who can repay part of the cost. The program defines ‘very low-income’ as below 50 percent of the area median income. To apply, call Rural Development. Listed in the Phone Book under U.S. Government, Agriculture Department. Or call 1-800-352-8963 Ext. 161 and they will connect you to the correct office.

Maine Utilities with Low-Income Rate Assistance

Low-Income Assistance Program (LIAP)
Maine’s transmission and distribution utilities are required to create or maintain a LIAP to make electric bills more affordable for LIHEAP-eligible customers. The Maine State Housing Authority administers, implements and coordinates the statewide plan and the individual LIAPs in conjunction with its delivery of LIHEAP. The fund amounts to approximately $5.7 million yearly. Contacts: Community Action Program Agency or call Betsy Mansir at 207-626-4603.


Bangor Hydro Electric
LIHEAP-eligible customers may qualify for a rate discount. Depending on income, the percentage of the discount will vary based on kWh usage. Contact local CAP agency or call 1-800-499-6600 or 947-2414.
Emergency Assistance Program: This program is limited to families with children under the age of 18, who may not be receiving TANF but would be eligible for TANF if they applied. One of the program’s functions is to assist families in paying past due energy-related costs in order to avoid being shut-off. It is mandatory that you include a copy of the utility shut-off notice along with the application. Contact the Department of Health and Human Services in your service area for more information:

396 Griffin Road Bangor, ME 04401
(207) 561-4100 or (800) 432-7825 TDD (800) 606-0215

13 Prescott Drive Machias ME 04654
(207) 255-2000 or (800) 432-7846 TDD (800) 606-0215

17 Eastward Lane Ellsworth, ME 04605
(207) 667-1600 or (800) 432-7823 TDD (800) 606-0215


Central Maine Power
Electricity Lifeline Program: Offers qualified low-income customers a credit on their electric bill. This credit is based on household income and estimated electricity usage and is applied to your bill for the same amount each month, up to 12 months. See our fact sheet for more information, or call 1-800-750-4000.


Maine Public Service Co.
PowerPact: This program is a payment assistance and incentive program for qualified customers. Customers on an Oxygen Pump or ventilator for a minimum of eight hours, of a 24 hour period, will be given a credit on their electric bill intended to be the full cost to operate such equipment. In the Presque Isle Area, call 207-760-2300; for toll-free, call 877-655-4448.


Discount Rate Program: LIHEAP recipients receive a 30% discount on gas. To enroll, include a copy of your Unitil bill in addition to all other required documentation together with your completed LIHEAP application and return it to your local community action agency. The discount is effective for the next 12 months. If you have any questions about the discount rate, please contact our Customer Service Center at 866-933-3821 or visit the website.

Maine Utilities with Low-Income Energy Efficiency Resources

Low Income Refrigerator Replacement
A collaborative effort involving Efficiency Maine, the Maine State Housing Authority and the state’s Community Action Programs. The program replaces inefficient refrigerators and installs energy efficient lighting in the homes of qualified low-income consumers. When you apply for LIHEAP, you are automatically considered for the Appliance Replacement Program and other assistance. Contact the Community Action Program (CAP) agency nearest you for a LIHEAP application or to inquire about your eligibility for appliance replacement. For more information call 866-376-2463 or 207-624-5745 or visit the website.


Central Maine Power
Low-Income Energy Management Program: Electric water heater and pipe insulation and water conservation measures. Call 1-800-750-4000 or visit the website.


Tenants and homeowners that meet certain income guidelines may be eligible for no-cost home energy assessments and the installation of weatherization measures.To find out if you qualify for these programs, please contact your local Community Action Agency:

Androscoggin & Oxford County residents – Community Concepts, Inc.: 207-743-7716
Cumberland County residents – Peoples Regional Opportunity Program: 207-874-1140 or 800-698-4959
York County residents – York County Community Action Corp.: 207-324-5762 or 800-965-5762

State utility resource information provided by the LIHEAP Clearinghouse, a service of the U.S. Department of Heath and Human Services, Administration for Children and Families.


State LIHEAP Contacts

Public Inquiries: 1-800-452-4668

LIHEAP Administering Agency Contacts
List of Contacts

Weatherization Assistance Program
List of Administering Agency Contacts

Maine Delegation

District 1 – Chellie Pingree (D)
District 2 – Michael Michaud (D)
Susan Collins (R)
Angus King (I)

Maine State Plan

2014 detailed State Plan

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