Find Help

If you need help finding local energy assistance resources, call the National Energy Assistance Referral hotline toll-free at 1-866-674-6327 or email (TTY 1-866-367-6228)

The NEAR hotline is maintained by the LIHEAP Clearinghouse, a program of the US Department of Health and Human Services, Administration for Children and Families. It is not affiliated with the Campaign for Home Energy Assistance.


New Mexico

LIHEAP: Fighting Poverty in New Mexico

LIHEAP FY 2014 Funding
(includes tribal awards)

LIHEAP Income Eligibility Level
150% Federal Poverty Level


LIHEAP FY 2013 Benefit
Heating and cooling: $32 minimum, $224 maximum
Crisis: $224 maximum

LIHEAP Households Served
Heating and Cooling: 68,462
(Estimate for FY 2013)


LIHEAP Program Dates
Heating and Cooling: October 1 – August 31
Crisis: October 1 – August 31


Emergency Charitable Assistance

Public Service Company of New Mexico
Good Neighbor Fund: Assists low-income families with electric bills from November to April or until all funds are dispersed. Customer donations and PNM matching contributions fund the program that is administered by The Salvation Army. Locate a Salvation Army office in your community. Call 1-888-342-5766 for more information.


Bernalillo County
St. Vincent De Paul: Roman Catholic aid organization assists with electricity, gas and some water accounts. Contact your local Roman Catholic parish for more information.
Home Education Livelihood Program: HELP officers assistance with utilities, rent and food vouchers (if applicants are not receiving food stamps). One type of assistance can be requested per year by a given household. Applicants must call to make an appointment. No walk-in applicants will be accepted. Applicants must be legal residents with a Social Security number and must have lived in Bernalillo County for the most recent six months. Call 505-265-3714 for more information.
Silver Horizons: Assistance for heating and water bills can be provided for Bernalillo County residents age 60 and older who have received a disconnection notice. Applicants must provide proof of income, the current bill in the applicant’s name and a current identification. Applicants first must be screened by the LIHEAP process to qualify. Call 505-884-3881 for more information.


El Paso Electric
Project Care: Donations from employees and customers are matched dollar-for-dollar by EPE shareholders. The fund is administered by the El Paso County General Assistance and is used to help families who are unable to pay for their electricity due to medical or financial problems. Call 505-526-5555 or 1-800-592-1634 or visit the website for more information.


New Mexico Gas Company
Heat New Mexico: This new heating assistance fund will be available to help income-qualifying customers pay their heating bills this winter. This fund comes from donations from customers and the New Mexico Gas Company and is administered by the Salvation Army. Distribution of HEAT New Mexico funds begins on January 1st and continues as funds are available. For information on how to apply for HEAT New Mexico assistance this winter, call the Salvation Army at 505-872-1171.


Storehouse West
Assistance from this Rio Rancho agency comes from Federal Emergency Management Agency funds until the fiscal year’s fund is depleted. The fiscal year for the fund operates from October through September. The program is for Sandoval County residents, plus Taylor Ranch, Paradise Hills and residents with ZIP codes 87114 and 87120. Call 505-892-2077.


State utility resource information provided by the LIHEAP Clearinghouse, a service of the U.S. Department of Heath and Human Services, Administration for Children and Families.


State LIHEAP Contacts

Public Inquiries: 1-800-283-4465

Local LIHEAP Administering Agency Contacts
List of Contacts

Weatherization Assistance Program
Local Administering Agency Contacts

New Mexico Delegation

District 1 – Michelle Lujan Grisham, (D)
District 2 – Steve Pearce (R)
District 3 – Ben R. Lujan (D)
Martin Heinrich (D)
Tom Udall (D)

New Mexico State Plan

2013 detailed State Plan

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