Find Help
1-866-674-6327

If you need help finding local energy assistance resources, call the National Energy Assistance Referral hotline toll-free at 1-866-674-6327 or email energyassistance@ncat.org (TTY 1-866-367-6228)



The NEAR hotline is maintained by the LIHEAP Clearinghouse, a program of the US Department of Health and Human Services, Administration for Children and Families. It is not affiliated with the Campaign for Home Energy Assistance.

 

New York

LIHEAP: Fighting Poverty in New York

LIHEAP FY 2014 Funding
$366,843,330
(includes tribal awards)

LIHEAP Income Eligibility Level
60% State Median Income

 

LIHEAP FY 2013 Benefit
Heating: $50 minimum, $338 average,
$600 maximum (oil, kerosene or propane)
$500 (wood, coal, other deliverable fuel)
$400 (electricity or natural gas)

LIHEAP Households Served
1,457,448
(Estimate for FY 2013 Heating)

 

LIHEAP Program Dates
Heating: November 18 – February 1
Crisis: January 2 – March 17

 

State LIHEAP Resources

A Home Energy Allowance is provided to public assistance recipients from state and local funds; New York law exempts the collection of utility sales tax from certain public assistance recipients; also provided from state and local funds is payment of utility arrears for public assistance clients.

 

New York Utilities with Low-Income Rate Assistance

New York’s eight investor-owned utilities, and one municipal power authority, have low-income energy programs totaling about $20 million per year. The programs vary considerably by utility service territory and have varying eligibility guidelines. Most offer rate assistance and one or more other services such as arrearage forgiveness, weatherization, appliance repair and replacement and aggregation.

 

Central Hudson Gas & Electric
Powerful Opportunity Program (POP): POP offers a discounted Budget Bill that will allow you to receive from $25 to $150 off your regular Budget Bill each month based on your energy usage, household size and income. POP has an arrears forgiveness benefit that allows your past due balance to be suspended from collection activity and paid off up to $2,400 over a 24-month period when you pay your discounted Budget Bill each month. POP customers are referred to EmPower New Yorksm, and provided with measures to reduce energy costs. To be eligible for POP, a customer must have a past due balance of at least $100, enroll in monthly Budget Billing and meet HEAP (Home Energy Assistance Program) income guidelines. For further information or an application, please call Central Hudson at 845-452-2700 or 1-800-527-2714.

 

Consolidated Edison
Low-Income Plan: Retains the residential electric service customer charge at pre-1996 level for customers on Direct Vendor within Public Assistance. No fee for reconnection of service if turned off for non-payment for HEAP, Direct Vendor and SSI customers. Customers, age 62 or older, are exempt from paying a security deposit, unless service was turned off for nonpayment within the past six months. Recipients of Public Assistance or Supplemental Security Income are exempt from paying a security deposit. Call 212-780-6319 or 1-800-752-6633.
Arrears Avoidance Program: Qualified low-income customers are eligible to receive a $200 grant toward their bills provided they maintain a deferred payment agreement with specified terms. Call 212-780-6319 or 1-800-752-6633.

 

Niagara Mohawk Power Corporation
AffordAbility Payment Plan: Enables qualified customers to make an affordable monthly payment toward their Niagara Mohawk bill coupled with an arrearage forgiveness arrangement. Call 1-800-724-8888 for information.

 

New York State Electricity and Gas
Energy Assistance Program (EAP): Two levels of assistance are available to eligible customers: EAP Basic Benefit, which offers a monthly bill credit, and EAP Limited Benefit, which offers arrears forgiveness. Assistance is available to electric and gas customers who have received a Home Energy Assistance Program (HEAP) grant. Once a HEAP grant is credited to a NYSEG account or a customer has a HEAP award letter, enrollment in EAP is automatic. Enrollment in the arrears forgiveness program is limited. Applications will be sent to qualified customers as openings become available. If you haven’t applied for HEAP, contact your county’s Department of Social Services to apply or visit the website.
Matching Incentive Payment Program: Grants of up to $600 will be available to eligible NYSEG residential customers facing service disconnection due to nonpayment. In addition, the program will match any additional payments customers make toward past-due amounts, up to $400. Families eligible for the program must be NYSEG electric and natural gas customers whose household income is less than 8 percent above the income guidelines for the Home Energy Assistance Program (HEAP). To apply, contact your local Red Cross.

 

National Fuel Gas
Elderly, Blind or Disabled Payment Troubled Residential AssistanceThis program assists payment-troubled customers who are at least 62 years of age, blind or disabled and includes a lower monthly gas rate, debt forgiveness, emergency heating equipment repair/replacement, and conservation measures. Call -800-365-3234 for more information.
Low Income Customer Affordability Assistance Program: Eligibility customers can receive discounts of up to 70% off of the regular residential rate determined by household income and size and matching debt forgiveness for timely bill payments up to 24 months. Call 1-800-365-3234 for more information.

 

Keyspan Energy
Residential Reduced Rate: Low-income customers may be eligible for a discount on basic service. Recipients of Public Assistance, SSI, or additional state payments may be eligible for security deposit and reconnect fee waivers. Call 718-403-2171.
On Track: Provides financial assistance, education, and energy and financial management to low-income customers. Customers on the payment plan may receive credits on past due accounts. Call 718-403-2672.

 

Long Island Power Authority
Income-Eligible Senior Energy Assistance Program: A one-time only $200 electric bill credit is available to eligible seniors who are 62 years or older. These bill credits will be made on a first-come/first-served basis based on availability of program funds. You can apply for the electric bill credit at any LIPA Customer Service Center. Please be sure to have your proof of eligibility, with you at the time of application. Income guidelines are available on LIPA’s website. Mail-in applications are also available on the website.

 

Rochester Gas and Electric Corporation
Energy Assistance Program (EAP): Two levels of assistance are available to eligible customers: EAP Basic Benefit, which offers a monthly bill credit, and EAP Limited Benefit, which offers arrears forgiveness. Assistance is available to electric and gas customers who have received a Home Energy Assistance Program (HEAP) grant. Once a HEAP grant is credited to a NYSEG account or a customer has a HEAP award letter, enrollment in EAP is automatic. Enrollment in the arrears forgiveness program is limited. Applications will be sent to qualified customers as openings become available. If you haven’t applied for HEAP, contact your county’s Department of Social Services to apply or visit http://otda.ny.gov/main/programs/heap/.

 

New York Utilities with Low-Income Energy Efficiency Resources

New York Energy $mart
Assisted Home Performance with ENERGY STAR: Reduces energy costs of low- and moderate-income households by providing affordable energy efficiency improvements to households that are not eligible for the federally funded Weatherization Assistance Program (WAP). Subsidies of up to 50% of the project cost, up to $5,000 per household are available for homeowners and renters. Contact a BPI certified contractor in your area to set up an appointment.

 

Consolidated Edison
EmPower New York: Cost-effective electric reduction measures, particularly lighting and refrigerator replacements, as well as other cost-effective home performance strategies such as insulation, and health and safety measures. On-site energy use education provides customers with additional strategies for managing their energy costs. Eligibility is 60 percent of state median income. There is no cost to the customer. Referrals will be accepted from participating utilities, local Offices for the Aging and Weatherization Agencies. Apply online or to request an application call 1-800-263-0960.

 

Long Island Power Authority
Residential Energy Affordability Partnership (REAP): Team members provide energy efficiency education and install energy-saving devices that may include: compact fluorescent light bulbs; refrigerators; water heater insulating jackets (for electric water heaters) and for customers with electric heat or central air conditioning: central air conditioning tune-ups and filter replacements; air and duct sealing and insulation; attic and wall insulation; programmable thermostats and energy-efficient water devices. Call 1-800-263-6786.

 

National Grid
EmPower New York: Cost-effective electric reduction measures, particularly lighting and refrigerator replacements, as well as other cost-effective home performance strategies such as insulation, and health and safety measures. On-site energy use education provides customers with additional strategies for managing their energy costs. Eligibility is 60 percent of state median income. There is no cost to the customer. Referrals will be accepted from participating utilities, local Offices for the Aging and Weatherization Agencies. Apply online or to request an application call 1-800-263-0960.

 

Niagara Mohawk
Affordability Program: As part of the affordable payment plan, participants may receive energy efficiency services that include: weatherization, refrigerator replacement, waterbed mattress replacement, installation of energy efficient fluorescent fixtures, electric hot water tank and/or clothes dryer fuel switch. Call 1-800-443-1837.

 

New York State Electricity and Gas
Power Partner Program: Energy services include weatherization, refrigerator replacement, water heater replacement, and health and safety measures. Call 1-800-284-7988.

 

State utility resource information provided by the LIHEAP Clearinghouse, a service of the U.S. Department of Heath and Human Services, Administration for Children and Families.

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State LIHEAP Contacts

Public Inquiries: 1-800-342-3009
Website

LIHEAP Administering Agency Contacts
Local Department of Social Services Offices

Weatherization Assistance Program
Local Administering Agency Contacts
Website

New York Delegation

House:
District 1 – Timothy Bishop (D)
District 2 – Pete King (R)
District 3 – Steve Israel (D)
District 4 – Carolyn McCarthy (D)
District 5 – Gregory W. Meeks (D)
District 6 – Grace Meng (D)
District 7 – Nydia M. Velázquez (D)
District 8 – Hakeem Jeffries (D)
District 9 – Yvette D. Clarke (D)
District 10 – Jerrold Nadler (D)
District 11 – Michael Grimm (R)
District 12 – Carolyn Maloney (D)
District 13 – Charles B. Rangel (D)
District 14 – Joseph Crowley (D)
District 15 – José E. Serrano (D)
District 16 – Eliot Engel (D)
District 17 – Nita Lowey (D)
District 18 – Sean Patrick Maloney (D)
District 19 – Chris Gibson (R)
District 20 – Paul D. Tonko (D)
District 21 – Bill Owens (D)
District 22 – Richard Hanna (R)
District 23 – Tom Reed (R)
District 24 – Daniel Maffei (D)
District 25 – Louise Slaughter (D)
District 26 – Brian Higgins (D)
District 27 – Chris Collins (R)
Senate:
Kirsten E. Gillibrand (D)
Charles E. Schumer (D)

New York State Plan

2014 detailed State Plan

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